Kevin Gross
About Kevin Gross
Kevin Gross is a Senior Technical Support Engineer with extensive experience in technical support roles, having worked at Sun Microsystems and Oracle for a combined total of 37 years before joining Delphix in 2013.
Work at Delphix
Kevin Gross has been employed at Delphix as a Senior Technical Support Engineer since 2013. In this role, he provides technical support and solutions to clients, ensuring the effective use of Delphix's data platform. His extensive experience in technical support contributes to the efficiency and reliability of the services offered by the company.
Previous Experience at Sun Microsystems
Prior to his current position, Kevin Gross worked at Sun Microsystems as a Technical Support Engineer from 1995 to 2013. During his 18 years at the company, he developed expertise in troubleshooting and resolving technical issues related to Sun's products and services, enhancing customer satisfaction and operational efficiency.
Previous Experience at Oracle
Kevin Gross also held the position of Senior Technical Support Engineer at Oracle from 1994 to 2013. Over his 19-year tenure, he focused on providing high-level technical support, addressing complex customer inquiries, and ensuring the optimal performance of Oracle's software solutions.
Education and Expertise
While specific educational details are not provided, Kevin Gross's extensive career in technical support across multiple leading technology companies demonstrates a strong foundation in technical knowledge and customer service skills. His roles have required a deep understanding of software and systems, enabling him to effectively assist clients in various technical capacities.