Kevin Smith
About Kevin Smith
Kevin Smith is a Senior Customer Success Manager with extensive experience in the field, currently employed at Delphix since 2022. He has previously held similar roles at People.ai, MobileIron, and Paycor, and holds a Bachelor's degree in Communication from Texas A&M University.
Work at Delphix
Kevin Smith serves as a Senior Customer Success Manager at Delphix, a position he has held since 2022. He works remotely from Texas. In this role, he focuses on ensuring customer satisfaction and success with Delphix's data platform solutions. His responsibilities include managing customer relationships, addressing client needs, and facilitating the adoption of Delphix's technologies.
Previous Experience in Customer Success
Before joining Delphix, Kevin worked at People.ai as a Senior Customer Success Manager for a brief period in 2022. Prior to that, he spent five years at Paycor in Fort Collins, Colorado, where he also held the position of Senior Customer Success Manager from 2017 to 2022. His earlier experience includes a three-year tenure as an Enterprise Customer Success Manager at MobileIron in the San Francisco Bay Area from 2014 to 2017.
Education and Expertise
Kevin Smith earned a Bachelor's degree in Communication from Texas A&M University, where he studied from 2008 to 2012. His educational background in communication supports his expertise in customer success management, enabling him to effectively engage with clients and address their needs.
Career Timeline
Kevin's career in customer success management spans over a decade. He began his journey at MobileIron in 2014, followed by a role at Paycor from 2017 to 2022. After a short stint at People.ai in 2022, he joined Delphix, where he continues to apply his skills in customer relationship management.