Mendi S.
About Mendi S.
Mendi S. is a Senior Customer Success Operations Manager at Delphix, with a background in customer success and business systems analysis. She holds a Bachelor of Arts in History from California Polytechnic State University and has worked in various roles at MINDBODY, Inc. and WhiteHat Security.
Work at Delphix
Mendi S. currently serves as the Sr. Customer Success Operations Manager at Delphix, a position held since 2022. Prior to this role, Mendi worked at Delphix as a Customer Success Operations Manager from 2020 to 2022. In these roles, Mendi has focused on enhancing customer success strategies and operations, contributing to the overall effectiveness of the customer success team.
Education and Expertise
Mendi S. studied at Allan Hancock College from 2010 to 2012, where a General Education degree was achieved with a focus on History. Following this, Mendi attended California Polytechnic State University-San Luis Obispo from 2012 to 2014, earning a Bachelor of Arts (BA) in History. This educational background supports Mendi's analytical skills and understanding of customer success operations.
Background
Mendi S. has a diverse professional background, primarily in customer success and operations. Mendi began working at MINDBODY, Inc. in various roles, including Client Care Specialist, Customer Success Specialist, and Business Systems Analyst, from 2014 to 2019. Mendi also worked at WhiteHat Security as a Gainsight Admin in Customer Success for one year from 2019 to 2020.
Career Progression
Mendi S. has demonstrated a clear career progression in customer success roles. Starting as a Client Care Specialist at MINDBODY, Mendi advanced to Customer Success Specialist and then to Customer Success Enablement. After gaining experience in these positions, Mendi transitioned to Delphix, where the role evolved from Customer Success Operations Manager to Sr. Customer Success Operations Manager.