Mike Kennedy
About Mike Kennedy
Mike Kennedy is a Senior Technical Support Engineer with extensive experience in database systems and technical support. He has worked for various companies including Delphix, Veritas Technologies, and Oncor Electric Delivery, specializing in Oracle administration and debugging complex technical issues.
Current Role at Delphix
Mike Kennedy serves as a Senior Technical Support Engineer at Delphix, where he has been employed since 2022. In this role, he provides technical support and solutions for Delphix's virtualization and data masking products. His work involves addressing customer inquiries and resolving technical issues to ensure optimal performance of Delphix's offerings. He operates remotely from the United States, allowing him to assist clients across various locations.
Previous Experience at Oncor Electric Delivery
Prior to his current position, Mike Kennedy worked at Oncor Electric Delivery as a Principal Veritas Subject Matter Expert (SME) for a period of eight months in 2016. His role was based in Dallas, Texas, where he contributed his expertise in technical support to enhance the company's operations.
Technical Expertise and Specialization
Mike Kennedy possesses extensive expertise in handling technical support for various database systems, including Oracle, Oracle RAC, MSSQL, PostgreSQL, and SAP. He specializes in debugging complex issues related to Oracle Transparent Data Encryption (TDE) and other Oracle administration challenges, providing valuable assistance to end-customers.
Career Background at Veritas Technologies LLC
From 2008 to 2015, Mike Kennedy held the position of Principal Technical Support Engineer at Veritas Technologies LLC in Springfield, Oregon. During his seven years there, he developed a strong foundation in technical support, which has informed his subsequent roles in the industry.
Experience at Citi and Other Companies
Mike Kennedy worked at Citi as a UNIX Delivery Engineer, serving as Assistant Vice President from 2016 to 2021 in Irving, Texas. Additionally, he has held positions at Cloudian Inc and Kollective Technology, where he further honed his technical support skills. His diverse experience across multiple organizations has equipped him with a broad understanding of technical challenges in various environments.