Ranzo Taylor
About Ranzo Taylor
Ranzo Taylor serves as the Vice President of Global Professional Services Practice at Delphix, where he has implemented standardized hiring processes and launched Remote Delivery Centers to optimize operational efficiency. He has a background in Chemical Engineering from MIT and extensive experience in technical services and data operations across various companies.
Current Role at Delphix
Ranzo Taylor serves as the Vice President of Global Professional Services Practice at Delphix since 2019. In this role, he focuses on enhancing the company's service offerings and operational efficiency. Taylor has implemented standardized hiring and onboarding processes that emphasize technical skills, soft skills, and core values. He has also launched Remote Delivery Centers, achieving a significant reduction in full-time employee costs by 50%. His leadership is instrumental in developing Partner Enablement learning paths to optimize resource utilization.
Previous Experience at Delphix
Prior to his current position, Ranzo Taylor held multiple roles at Delphix. He was the Senior Practice Director of Technical Services from 2017 to 2019 and the Practice Director of Technical Services from 2013 to 2017. In these roles, he contributed to the development of a Work Breakdown Structure for installation processes, capturing best practices for deliverables. Taylor acted as the 'Voice of the Customer,' influencing product strategy to enhance performance and reliability.
Career Background
Ranzo Taylor has a diverse career spanning various roles in technology and operations. He began his career as a Database Administrator at Metricom from 1998 to 1999. He then worked at Applix as a Consultant from 1996 to 1998. Taylor spent over a decade at Business Wire, where he progressed from Manager of Global Data Operations to Director and ultimately Vice President of Global Data Operations, serving from 2006 to 2013.
Educational Background
Ranzo Taylor studied at the Massachusetts Institute of Technology (MIT), where he earned a Bachelor of Science degree in Chemical Engineering from 1992 to 1996. His education at MIT provided a strong foundation in analytical and technical skills, which he has applied throughout his professional career in various leadership roles.
Key Achievements and Initiatives
Throughout his career, Ranzo Taylor has led initiatives that focus on operational efficiency and employee engagement. He built service offerings such as Starter Packs and Managed Services, aligning pricing with customer budgets. Taylor also implemented a mentoring program that fostered low turnover and high company loyalty, demonstrating his commitment to team development and organizational culture.