Jessica Mejia
About Jessica Mejia
Jessica Mejia is a Senior Client Success Manager with over 25 years of experience in demand generation, sales development, and outbound marketing. She holds an Associate Applied Science Degree in Computer Technology and an Associate of Arts in Communication and Media Studies from Rio Salado College.
Current Role at DemandZEN
Jessica Mejia currently holds the position of Sr. Client Success Manager at DemandZEN, a role she has occupied since 2022. In this capacity, she focuses on enhancing client satisfaction and delivering value through effective communication and support. Her responsibilities include optimizing workflows and measuring results to ensure that clients achieve their desired outcomes. Jessica's extensive experience in demand generation and sales development informs her approach to client success.
Previous Experience at DemandZEN
Jessica Mejia has held multiple positions at DemandZEN. She served as a Business Development Specialist/Account Lead from 2019 to 2020, followed by a role as Client Success Manager from 2020 to 2022. Additionally, she worked as a Program Manager for 11 months in 2020. In these roles, she contributed to client retention and success through strategic marketing initiatives and client engagement.
Professional Background in Marketing
With over 25 years of experience in demand generation, sales development, and outbound marketing, Jessica Mejia has developed a robust skill set. Her background includes working as an Inside Marketing Representative at SAP from 2016 to 2019, where she gained valuable insights into marketing strategies and client interactions. This experience enhances her ability to understand and address client needs effectively.
Educational Qualifications
Jessica Mejia studied at Rio Salado College, where she earned an Associate Applied Science Degree in Computer Technology/Computer Systems Technology from 2012 to 2014. She also obtained an Associate of Arts (A.A.) degree in Communication and Media Studies from 2015 to 2017. Her educational background in technology and communication supports her competencies in customer success and client relations.
Core Competencies and Skills
Jessica Mejia possesses core competencies in customer retention, client success, and multi-touch marketing. Her strong background in both communication and technology allows her to effectively engage with clients and understand their needs. She utilizes various tools and platforms to optimize workflows and track performance, which contributes to her effectiveness in delivering client satisfaction.