Sofía Vargas Ruiz
About Sofía Vargas Ruiz
Sofía Vargas Ruiz is a Lead Validation Specialist at DemandZEN in Villavicencio, Meta, Colombia, where she verifies and corrects customer information through high-volume interactions. She holds a degree in Contaduría Pública from Universidad de los Llanos and has developed expertise in using Google Workspace tools for reporting.
Work at DemandZEN
Sofía Vargas Ruiz has been employed at DemandZEN as a Lead Validation Specialist since 2022. In this role, she manages a significant volume of customer interactions, averaging 100 calls per hour to verify and correct customer information. Her responsibilities include ensuring the accuracy of data and maintaining high standards of customer service. Sofía's position is based in Villavicencio, Meta, Colombia, where she contributes to the company's operational efficiency.
Education and Expertise
Sofía Vargas Ruiz studied at Universidad de los Llanos, where she pursued a degree in Contaduría Pública, completing her studies from 2017 to 2023. In addition to her primary field of study, she also completed an English program at the same university from 2014 to 2018. Through her education, she developed expertise in creating detailed reports and tables using Google Workspace tools, enhancing her analytical skills.
Background
Sofía Vargas Ruiz has a background that combines her educational achievements with practical experience in customer interaction and data validation. Her academic journey at Universidad de los Llanos provided her with foundational knowledge in accounting and language skills, which she applies in her current role. Her work experience has equipped her with strong skills in database review and customer information validation.
Skills in Customer Information Validation
In her role as a Lead Validation Specialist, Sofía Vargas Ruiz has developed strong skills in customer information validation. She effectively reviews databases to ensure the accuracy of customer data. Her ability to handle a high volume of calls and her proficiency in using Google Workspace tools contribute to her effectiveness in this area.