Aline Umwali
About Aline Umwali
Aline Umwali is a Quality Analyst and Customer Support Executive at Deriv in Kigali City, Rwanda. She holds a Bachelor's degree in Estate Management and Valuation from the University of Rwanda and has experience in data entry, data collection, and event planning.
Work at Deriv
Aline Umwali has been employed at Deriv since 2023, initially serving as a Customer Support Executive for one year in Kigali City, Rwanda. In 2024, she transitioned to the role of Quality Analyst, where she has been working for eight months. Her responsibilities in these positions involve ensuring quality standards and providing support to customers, contributing to the overall efficiency of the organization.
Education and Expertise
Aline Umwali holds a Bachelor's degree in Estate Management and Valuation from the University of Rwanda, which she completed from 2018 to 2022. Additionally, she studied at ALX Africa, where she earned a certificate in Virtual Assistance in 2022. Her educational background equips her with knowledge relevant to real estate and administrative support.
Background
Aline Umwali has approximately two years of experience in the real estate sector, demonstrating her passion for the field. Prior to her current roles at Deriv, she worked as an Isomo fellow at Bridge2Rwanda for two months in 2021. Aline also owns a small business named Phal Look, showcasing her entrepreneurial spirit.
Skills and Competencies
Aline possesses competencies in data entry, data collection, and Google Workspace. She is also skilled in event planning and management, which enhances her ability to coordinate activities effectively. These skills support her roles in quality analysis and customer support.
Personal Interests
Aline Umwali is a nature fanatic and enjoys reading books. Her interests reflect a commitment to personal growth and a connection to the environment, which may influence her professional outlook and approach to work.