Gabriela Osorio
About Gabriela Osorio
Gabriela Osorio is a Customer Support Assistant currently employed at Deriv.com since 2020. She has a background in hospitality and customer service, having worked at notable establishments such as The Ritz-Carlton and Sheraton Hotels.
Work at Deriv
Gabriela Osorio has been employed at Deriv.com as a Customer Support Assistant since 2020. In this role, she is responsible for addressing customer inquiries and providing support to enhance user experience. Her tenure at Deriv has allowed her to develop skills in customer service within the online trading industry.
Education and Expertise
Gabriela is currently studying at ENEB - Escuela de Negocios Europea de Barcelona, focusing on Publicidad, Marketing y Social Media. She has been pursuing a Posgrado since 2021. Additionally, she holds a degree in Gestión de la Hospitalidad with an emphasis on Tourism from Universidad Nacional de Asunción, which she completed between 2015 and 2019.
Background in Hospitality
Gabriela has a diverse background in the hospitality industry. She worked at The Ritz-Carlton Hotel Company, L.L.C. as a Food and Beverage Assistant for five months in Vail, Colorado, in 2017. Following this, she served as a Customer Service Representative at Sheraton Hotels & Resorts from 2018 to 2020, and at The Coffee Bean & Tea Leaf® from 2015 to 2017.
Customer Service Experience
Gabriela has accumulated significant experience in customer service roles. She worked for two years at The Coffee Bean & Tea Leaf® as a customer service representative, where she developed her skills in client interaction. At Sheraton Hotels & Resorts, she continued to build on this experience as a Customer Service Representative for two years.