Olga K.
About Olga K.
Olga K. serves as the Office Manager at Deriv in Minsk, Belarus, where she has worked since 2021. She has a background in guest services and logistics from her previous role at Carnival Cruise Line and holds degrees in International Tourism and Journalism.
Work at Deriv
Olga K. has been serving as the Office Manager at Deriv since 2021. In this role, she is responsible for conducting quarterly team appraisals, which contribute to staff development and performance management. She plays a significant role in building brand awareness through various tools and resources. Additionally, Olga utilizes Jira for managing office procurement and inventory, ensuring efficient resource allocation. Her responsibilities also include coordinating interoffice travel arrangements to enhance logistical efficiency for team members.
Previous Experience at Carnival Cruise Line
Before joining Deriv, Olga K. worked at Carnival Cruise Line as an Assistant Guest Services Manager from 2009 to 2020. During her 11 years in this position, she gained extensive experience in customer service and operational management across the USA and Caribbean. Her role involved interacting with guests, resolving issues, and ensuring a high level of service delivery, which contributed to her skills in team coordination and logistical planning.
Education and Expertise
Olga K. holds a Bachelor's degree in International Tourism, Intercultural Communication, and Interpreting from Minsk State Linguistic University, where she studied from 2004 to 2009. Additionally, she attended the Uniwersytet Warmińsko-Mazurski w Olsztynie, completing a Summer School of Journalism and earning a Certificate of Completion in 2008. She also studied at the Institute of Modern Knowledge from 2003 to 2004. Her educational background equips her with skills in communication and cultural understanding, relevant to her roles in office management and customer service.
Recruitment and Resource Management
In her current role at Deriv, Olga K. implemented a recruitment process using ZohoRecruit to streamline hiring at the office. This initiative demonstrates her commitment to improving operational efficiency and enhancing the recruitment experience. Her experience with resource management is further exemplified by her use of Jira for managing office procurement and inventory, ensuring that resources are allocated effectively to meet the needs of the team.