Patrick Rugema Rwirahira
About Patrick Rugema Rwirahira
Patrick Rugema Rwirahira is a Customer Support Executive at Deriv in Kigali City, Rwanda, where he has worked since 2023. He has a background in communication, having founded Ihema Interiors and participated in various technology-oriented initiatives focused on youth and women's empowerment.
Work at Deriv
Patrick Rugema Rwirahira has been employed at Deriv as a Customer Support Executive since 2023. He operates from Kigali City, Rwanda, where he engages with clients to provide assistance and resolve issues related to the company's services. His role involves utilizing his communication skills to enhance customer satisfaction and support the company's operational goals.
Education and Expertise
Patrick holds a Bachelor's degree in Business/Corporate Communications from Southern New Hampshire University, where he studied from 2018 to 2021. He also completed his A-level Certificate at Agahozo-Shalom Youth Village from 2014 to 2017. His educational background has equipped him with a solid foundation in communication, which he applies in his current role and previous projects.
Background
Patrick began his career as a communication enthusiast, gaining experience in various roles. He worked as a Tour Guide Intern at Agahozo Shalom Youth Village for one month in 2019, where he developed skills in guiding and engaging with visitors. His passion for communication led him to work on several projects as a communication specialist before joining Deriv.
Entrepreneurial Ventures
In addition to his role at Deriv, Patrick founded Ihema Interiors, a furniture retail company. Ihema Interiors is currently in the process of developing its first edition of furniture and home decor pieces. This venture reflects his entrepreneurial spirit and commitment to contributing to the local market.
Interests and Initiatives
Patrick has a strong interest in technology-oriented initiatives, particularly those aimed at empowering youth and women. He is actively involved in upskilling programs that focus on enhancing skills and opportunities for these groups. His commitment to social impact aligns with his professional and personal goals.