Pavitra Jayasangkar
About Pavitra Jayasangkar
Pavitra Jayasangkar is a Senior Customer Support Executive at Deriv in Melaka, Malaysia, with a background in International Business from Universiti Malaysia Sabah. They have developed strong skills in task prioritization and relationship building through their experience in customer service.
Work at Deriv
Pavitra Jayasangkar currently serves as a Senior Customer Support Executive at Deriv, a position held since 2022. Based in Melaka, Malacca, Malaysia, Pavitra has been instrumental in enhancing customer relationships and support services. Prior to this role, Pavitra worked as a Customer Support Executive at Deriv from 2020 to 2022, where they developed foundational skills in customer service and support.
Education and Expertise
Pavitra Jayasangkar earned a Bachelor of Business with a focus on International Business from Universiti Malaysia Sabah, completing the program between 2016 and 2019. This academic background has provided a strong foundation for understanding global business dynamics and customer relations, which are essential in the field of customer support.
Background
Pavitra has built a career in customer service, developing strong skills in task prioritization and delegation. This experience has been crucial in managing customer inquiries and ensuring efficient service delivery. The ability to prioritize tasks effectively contributes to their success in a fast-paced customer support environment.
Achievements in Customer Support
In their role at Deriv, Pavitra focuses on relationship building as a core aspect of customer support. Their natural ability to connect with customers enhances their effectiveness in the role, allowing for improved customer satisfaction and loyalty. This skill set has been developed through extensive experience in the customer service sector.