Suzanne Chan
About Suzanne Chan
Suzanne Chan serves as the HR Operations Manager at Deriv, where she has worked since 2018. She has implemented a comprehensive HRIS platform and manages HR operations for a fintech firm with over 700 employees across 10 countries.
Work at Deriv
Suzanne Chan has served as the HR Operations Manager at Deriv since 2018. In this role, she manages HR operations for a fintech firm with over 700 employees across 10 countries. Her responsibilities include designing and managing HR policies and processes in collaboration with HR Directors. Suzanne has implemented a fully integrated HRIS platform that has enhanced analysis, reporting, and planning capabilities at Deriv.com. She also oversees global administration support, which includes procurement, vendor management, office management, and event planning.
Education and Expertise
Suzanne Chan studied Human Resources Management and Services at the University of South Australia, where she achieved a Bachelor’s Degree from 2016 to 2018. Prior to that, she attended Taylor's University, completing her South Australia Matriculation in Business/Commerce in 2013. Her educational background has equipped her with the knowledge and skills necessary for her role in HR operations and management.
Background
Before joining Deriv, Suzanne worked at Tricor Group as a Payroll Associate from 2017 to 2018 in Kuala Lumpur, Malaysia. In her current position, she is involved in expatriate management, which includes handling visa applications and renewals, as well as liaising with governmental authorities such as MDEC, MIDA, and ESD. She provides HR and payroll-related customer services to employees at various levels, including senior management.
Achievements
At Deriv, Suzanne Chan has successfully proposed competitive remuneration programs for both onsite employees and telecommuters globally. Her contributions to the HR department have led to improved operational efficiency and employee satisfaction. The implementation of the HRIS platform under her management has significantly enhanced the organization's analytical and reporting capabilities.