Johan Roux
About Johan Roux
Johan Roux is an IT Support Engineer Tier 1 at Derivco in South Africa, where he has worked since 2020. He has a background in IT systems administration and holds a Bachelor's degree in Computer Systems from Heriot-Watt University Malaysia.
Work at Derivco
Johan Roux has been employed at Derivco as an IT Support Engineer - Tier 1 since 2020. In this role, he provides technical support and assistance, ensuring the smooth operation of IT systems. His responsibilities include troubleshooting issues, managing user accounts, and maintaining server environments. His tenure at Derivco spans four years, during which he has contributed to the company's IT support framework in South Africa.
Previous Experience in IT Support
Before joining Derivco, Johan Roux worked as an IT Systems Administrator at Praxima Africa Payroll Systems from 2016 to 2019. His role involved managing IT systems and providing support to users. Prior to that, he served as an IT Administrator and Research Analyst at Searchrsa from 2015 to 2016. These positions provided him with a solid foundation in IT support and systems management.
Education and Expertise
Johan Roux holds a Bachelor's degree in Computer Systems from Heriot-Watt University Malaysia, which he completed in 2014. He also studied Engineering and Information Systems at Pearson Professional South Africa from 2013 to 2014, and at Cti Education Group from 2012 to 2013. His educational background equips him with expertise in managing and supporting Windows Server environments and strong networking skills, which are essential for effective IT infrastructure management.
Background in Human Resources
Johan Roux has a background in the human resources industry, which enhances his IT support capabilities. This experience allows him to understand the specific needs and challenges faced by HR departments, contributing to more effective IT solutions tailored to that sector.
Early Education
Johan Roux completed his secondary education at Wonderfontein High School from 2007 to 2011. This foundational education set the stage for his subsequent studies in engineering and information systems, leading to his career in IT support.