Kriba Thaver
About Kriba Thaver
Kriba Thaver is a Training Coordinator at Derivco in South Africa, with over 17 years of experience in management and customer service. He has held various managerial roles in the hospitality and retail sectors, emphasizing exceptional guest satisfaction and strong leadership skills.
Work at Derivco
Kriba Thaver has been serving as a Training Coordinator at Derivco since 2020. In this role, he is responsible for developing and implementing training programs that enhance employee skills and knowledge. His focus is on ensuring that staff are well-equipped to meet the demands of their roles, contributing to the overall success of the organization. Thaver's experience in training and development is supported by his extensive background in management and customer service.
Education and Expertise
Kriba Thaver has a diverse educational background. He studied Audiology and Speech Language Pathology at the University of Kwazulu-Natal, earning a Bachelor's degree from 1991 to 1996. He also pursued Business Administration and Management at Durban University of Technology from 2006 to 2007. Additionally, he attended Varsity College, focusing on Business Administration and Operations Management in 2013. His educational qualifications support his expertise in management and training.
Background
Kriba Thaver has over 17 years of experience in front office, customer, and staff management. His career includes significant roles such as Hotel Resident Manager at Sun International from 2005 to 2013 and Departmental Manager at Edcon from 2014 to 2016. He also worked as a Tour Manager at Saga Holidays in the UK from 1999 to 2005. His diverse background in various management positions has equipped him with strong leadership and organizational skills.
Achievements
Throughout his career, Kriba Thaver has focused on exceptional guest satisfaction and believes in the principle that 'staff is King' to maintain high levels of customer service. His hands-on management style and motivation have contributed to achieving targeted revenues in his previous roles. Thaver's commitment to staff development and customer satisfaction has been a key aspect of his professional journey.