Michael Mcglone
About Michael Mcglone
Michael Mcglone has worked in Apple Support at Derivco in South Africa since 2015. He has previous experience as a Senior IT Support specialist at The Core Group, Inc. and as an Assistant Retail Manager at Island Style.
Work at Derivco
Michael Mcglone has been employed at Derivco as Apple Support since 2015. He has accumulated nine years of experience in this role while based in South Africa. His responsibilities include providing technical assistance and support for Apple products, ensuring customer satisfaction through effective problem resolution.
Previous Experience in IT Support
Before joining Derivco, Michael Mcglone worked at The Core Group, Inc. as Senior IT Support specializing in Apple OS from 2009 to 2012. During his three years in this position, he focused on troubleshooting and resolving technical issues related to Apple products, contributing to the overall efficiency of the support team.
Retail Management Background
Michael Mcglone began his career in retail as an Assistant Retail Manager at Island Style from 1995 to 1999. Over four years, he gained experience in managing store operations, customer service, and team leadership, which provided a foundation for his later roles in technical support.
Education Background
Michael Mcglone attended Westville Boys' High School from 1990 to 1994. His education at this institution contributed to his personal and professional development during his formative years.