Schalk Burger

Major Incident Manager @ Derivco

About Schalk Burger

Schalk Burger is a Major Incident Manager at Derivco, where he has worked since 2018. He has extensive experience in incident management, having held various roles in the IT sector, including positions at Computacenter and Derivco.

Current Role at Derivco

Schalk Burger serves as a Major Incident Manager at Derivco, a position he has held since 2018. In this role, he is responsible for managing all aspects of emergency response as an incident commander. His expertise includes quickly developing incident objectives and overseeing incident operations. He operates from the Durban Area, South Africa, where he has contributed to the company's incident management processes for six years.

Previous Experience at Computacenter

Prior to his current role, Schalk Burger worked at Computacenter in various capacities. He served as a Problem Manager for seven months in 2015 to 2016 in the Cape Town Area. He also held the position of Service Desk Analyst from 2012 to 2014 in Bellville, and worked as a Change Analyst for one year from 2014 to 2015 in Cape Town. His roles involved managing incidents and changes, contributing to his development in incident management.

Career Progression at Derivco

Schalk Burger's career at Derivco includes multiple roles that have enhanced his expertise in incident management. He worked as a Network Operations Center member from 2017 to 2018 in Durban, and as a Problem Analyst from 2016 to 2017. These positions allowed him to gain experience in managing incident operations and applying resources effectively during incidents.

Education and Training

Schalk Burger completed his high school education at Walvis Bay High from 2003 to 2007. He furthered his studies at CTI Durbanville, where he achieved a Comprehensive Programming qualification from 2008 to 2009. This educational background has provided him with the foundational skills necessary for his roles in incident management and programming.

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