Wayne Quintal
About Wayne Quintal
Wayne Quintal serves as the Technology Support Service Owner at Derivco, where he has worked for over 20 years. He has a background in IT management and is currently studying Biblical Theology at Vineyard Institute.
Work at Derivco
Wayne Quintal has been employed at Derivco since 2003, holding multiple roles over his tenure. He currently serves as the Technology Support Service Owner, a position he has held since 2004. Additionally, he has been the Team Lead for IT Desktop and the IT System Services Operations Tech Lead for 21 and 20 years, respectively. His responsibilities include managing the infrastructure and technology of training rooms, overseeing centralized management of Windows and Mac devices, and implementing AI and BOT solutions to enhance user experience.
Education and Expertise
Wayne Quintal has pursued education in various fields. He studied at Grosvenor Boys High School, where he achieved his Matric from 1988 to 1992. He then attended the School of Business (SOAS) from 1992 to 1993, focusing on IT and Business Management. Since 2015, he has been studying at Vineyard Institute, concentrating on Christianity and Biblical Theology. His educational background supports his expertise in technology support and management.
Technical Skills and Tools
In his role at Derivco, Wayne Quintal employs several technical tools and methodologies. He utilizes SCCM/MECM for centralized management of Windows devices across global sites and JAMF for managing the global Mac footprint. He also manages Papercut for multifunctional printer management and Deepfreeze for training room PCs. His involvement in IT Governance, ITIL, and ISO audits highlights his comprehensive understanding of IT management practices.
Background
Wayne Quintal has a long-standing career in technology support, primarily at Derivco in KwaZulu-Natal, South Africa. His professional journey began in 2003, and over the years, he has developed a robust skill set in IT support and management. His educational pursuits in IT and Biblical Theology reflect a commitment to both professional and personal growth.