Adriano Caseiro
About Adriano Caseiro
Adriano Caseiro is a Customer Success Manager at Descartes Systems Group, with extensive experience in the software industry, particularly in B2B SaaS solutions. He has held various roles in sales and consulting across notable companies in Brazil, including GEOTAB, Verizon Connect, and JPMorgan Chase & Co.
Work at Descartes Systems Group
Adriano Caseiro currently serves as a Customer Success Manager at Descartes Systems Group, a position he has held since 2022. In this role, he focuses on ensuring customer satisfaction and success, leveraging his extensive experience in the software industry. His responsibilities include managing client relationships and implementing strategies to enhance customer engagement and retention.
Previous Experience in the Software Industry
Adriano Caseiro has over a decade of experience in the software industry, having played a key role in launching global software companies in the Brazilian market. Prior to his current role, he worked at several notable companies, including GEOTAB as a Partner Account Manager from 2020 to 2022, and Verizon Connect as a Sales Executive from 2017 to 2019. His experience includes managing sales and account strategies in various capacities.
Education and Expertise
Adriano Caseiro holds a Bachelor of Business Administration (BBA) from Universidade Paulista, where he studied from 1994 to 1997. He furthered his education at Insper Instituto de Ensino e Pesquisa, achieving a Postgraduate degree in Business Administration with a focus on Entrepreneurship from 2006 to 2008. His educational background supports his expertise in business management and customer success.
Career Background in Consulting and Sales
Adriano has held various roles in consulting and sales throughout his career. He worked as a Senior Business Consultant at TOTVS for six months in 2009 and as a Business Consultant at JPMorgan Chase & Co. for four years from 2004 to 2008. Additionally, he served as a Sales Account Manager at Roadnet Technologies Inc. from 2009 to 2012, showcasing his versatility in both consulting and sales environments.
Track Record in B2B SaaS Solutions
Adriano Caseiro possesses a strong track record of sales achievements, particularly in the B2B SaaS solutions sector. His experience includes significant roles at companies such as Telogis, a Verizon Company, and Cortex, where he focused on enterprise sales. His ability to manage and implement IT projects further complements his sales expertise, enhancing his effectiveness in customer success roles.