Anthony Tang
About Anthony Tang
Anthony Tang is a Helpdesk Support Technician at Descartes Systems Group, where he has worked since 2016. He has a background in logistics analysis and a solid understanding of various technologies, including SQL and FOXPRO.
Work at Descartes Systems Group
Anthony Tang has been employed at Descartes Systems Group as a Helpdesk Support Technician since 2016. In this role, he supports clients using various technologies and manages workload and ticket prioritization for support tasks. He currently supports four different products and has plans to expand his support capabilities to additional products in the future.
Previous Work Experience
Prior to his current role, Anthony worked as a supply chain, logistics, and transport analyst in the United Kingdom from 2010 to 2016 for six years. He also served as a Warehouse Operator from 2008 to 2010 for two years. His experience includes system optimization and technology solutions, which contribute to his current responsibilities.
Education and Expertise
Anthony studied at Barton Peveril Sixth Form College, where he achieved qualifications in Music Performance and Computer/Information Technology Administration and Management from 2001 to 2003. His educational background supports his understanding of technology and its application in support roles. Additionally, he possesses a good level of understanding of customs and excise procedures, including imports, exports, and warehousing.
Technical Skills
In his role as a Helpdesk Support Technician, Anthony Tang supports clients using a variety of technologies, including SQL, FOXPRO, and RDP. His expertise in managing workload and ticket prioritization enhances his effectiveness in providing technical support and solutions.