Ben Trebilcock
About Ben Trebilcock
Ben Trebilcock is an A/R & Credit Specialist with extensive experience in customer support and financial roles. He has worked at BlackBerry for over a decade and currently holds a position at Descartes Systems Group in Waterloo, Ontario.
Work at Descartes Systems Group
Ben Trebilcock has been employed at Descartes Systems Group as an A/R & Credit Specialist since 2020. His role involves managing accounts receivable and credit processes, contributing to the financial operations of the company. Descartes Systems Group is known for its logistics and supply chain solutions, and Trebilcock's expertise supports the organization's financial health.
Previous Experience at BlackBerry
Trebilcock worked at BlackBerry for 11 years, from 2008 to 2019, in various roles including BlackBerry RMA Support and Customer Care Associate. He managed the repair supply chain for legacy smartphones as the sole operator, adapting to the company's transition from hardware to software. His experience included working in a 24/7 environment and participating in team-building events and seminars.
Career Background in Customer Support and Finance
Before joining Descartes Systems Group, Trebilcock held several positions in customer support and finance. He worked as a Sprint Account Receivables Representative at NCO Financial Systems and as a Capital One Collections Agent at iQor. His early career included roles as a Front End Cashier at Sobeys and a Gas Station Attendant at Petro-Canada Lubricants.
Education and Certifications
Trebilcock completed several online certifications during his tenure at BlackBerry, enhancing his skills in customer service and financial management. These certifications reflect his commitment to professional development and adapting to industry changes.
Volunteering and Team Engagement
While at BlackBerry, Trebilcock volunteered for various brainstorming sessions, seminars, and team-building events. His involvement in these activities demonstrates his engagement with colleagues and commitment to fostering a collaborative work environment.