Cavrel Silvera
About Cavrel Silvera
Cavrel Silvera is a Support Engineer at Descartes Systems Group, where he has worked since 2005. He holds a Bachelor's Degree in Biology from Montclair State University, where he studied from 1997 to 2001.
Work at Descartes Systems Group
Cavrel Silvera has been employed at Descartes Systems Group as a Support Engineer since 2005. In this role, he provides technical support and assistance to clients, ensuring the effective use of the company's logistics and supply chain solutions. His tenure at Descartes Systems Group spans 19 years, during which he has developed a deep understanding of the company's products and services, contributing to customer satisfaction and operational efficiency.
Education and Expertise
Cavrel Silvera earned a Bachelor’s Degree in Biology/Biological Sciences from Montclair State University, where he studied from 1997 to 2001. This educational background has equipped him with analytical skills and a scientific approach to problem-solving, which are valuable in his current role as a Support Engineer. His studies at Fort Lee High School provided a foundational education that prepared him for higher education and his professional career.
Background
Cavrel Silvera began his career in customer service as a Customer Service Representative at Valley National Bank, where he worked from 2002 to 2005. This experience allowed him to develop strong communication and interpersonal skills, which he has since applied in his role at Descartes Systems Group. His transition from banking to technical support reflects a diverse professional background that combines customer service with technical expertise.