Diego Bolanos Cclp, Ccs
About Diego Bolanos Cclp, Ccs
Diego Bolanos Cclp, Ccs is a Customs Technical Support Specialist with extensive experience in customs compliance and logistics. He has worked in various roles across multiple companies, demonstrating a strong commitment to high-quality standards in supply chain operations.
Work at Descartes Systems Group
Diego Bolanos has been employed at Descartes Systems Group as a Customs Technical Support Specialist since 2021. In this role, he interfaces with customer IT and Information Systems departments to provide technical support for Descartes’ proprietary software and applications. He is responsible for creating procedural and diagnostic documentation aimed at assisting both customers and internal users. His position emphasizes the importance of compliance with customs regulations and the effective use of software solutions in logistics.
Education and Expertise
Diego Bolanos holds a Master of Environment and Sustainability from The University of Western Ontario, which he completed in 2011. He also earned an MBA in Finance and Corporate Strategy from Universidad ICESI in 2010. Additionally, he studied Logistics, Materials, and Supply Chain Management at Seneca College, where he achieved the designation of Customs Professional in 2012. His educational background supports his extensive knowledge of Canadian and US import/export regulations.
Background
Diego Bolanos has a diverse professional background in customs compliance and logistics. He worked as a Customs Compliance and Logistics Specialist at Danby Appliances from 2018 to 2021, and previously served as a Customs Coordinator at the same company from 2015 to 2018. His early career included a role as a Release Agent at Farrow from 2013 to 2015 and as a Consultant at the University of Western Ontario in 2011. He also has experience in customer relations from his time at Transcom.
Achievements
Diego Bolanos has developed a strong commitment to high-quality standards in supply chain and operations. He possesses extensive experience in analyzing and performing quality control of code changes on software solutions, ensuring compliance with changes in customs regulations. His ability to create procedural and diagnostic documentation has contributed to the operational efficiency at Descartes Systems Group and has been beneficial for both customers and internal teams.