Jennifer Martin

Technical Support Engineer @ Descartes Systems Group

About Jennifer Martin

Jennifer Martin is a Technical Support Engineer at Descartes Systems Group in Trevose, Pennsylvania, where she has worked since 2022. She has extensive experience in customer service and sales, having held various positions at Training Camp from 2012 to 2022.

Work at Descartes Systems Group

Jennifer Martin has been employed as a Technical Support Engineer at Descartes Systems Group since 2022. In this role, she provides technical assistance and support to clients, ensuring the effective use of the company's software solutions. Her position is based in Trevose, Pennsylvania, where she has contributed to the technical support team for two years.

Previous Experience at Training Camp

Prior to her current role, Jennifer Martin worked at Training Camp for a total of six years, from 2016 to 2022. During her tenure, she held multiple positions, including Customer Service Manager and Inside Sales Manager. She began her career at Training Camp as a Customer Service Representative in 2012, where she worked for ten years, gaining extensive experience in customer relations and sales management.

Education and Expertise

Jennifer Martin completed her high school education at Pennsbury High School, earning a High School Diploma from 2008 to 2012. She furthered her education at Bucks County Community College, where she studied Computer Science and obtained an Associate of Science degree from 2014 to 2017. Her educational background supports her technical role in the industry.

Career Progression

Jennifer Martin's career has shown a clear progression in customer service and technical support roles. Starting as a Customer Service Representative at Training Camp, she advanced to Inside Sales Manager and then to Customer Service Manager, where she developed her leadership and management skills. This experience laid the foundation for her current position at Descartes Systems Group.

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