Jens Tietze

Customer Success Management @ Descartes Systems Group

About Jens Tietze

Jens Tietze is a professional in Customer Success Management, currently employed at Descartes Systems Group in Leipzig, Sachsen, Deutschland. He has a diverse background, including previous roles at Radial Inc., Subway, and McDonald's Corporation, and holds a degree in Wirtschaftswissenschaften from Leibniz Universität Hannover.

Current Role at Descartes Systems Group

Jens Tietze has been working at Descartes Systems Group since 2021, focusing on Customer Success Management. His role involves ensuring customer satisfaction and optimizing the use of Descartes' solutions. Based in Leipzig, Sachsen, Deutschland, he contributes to the company's mission of providing efficient logistics and supply chain solutions.

Previous Experience at Radial Inc.

Before joining Descartes Systems Group, Jens Tietze worked at Radial Inc. as a Flow Manager Outbound from 2016 to 2017. During his one-year tenure in Halle/Saale, he managed outbound logistics processes, enhancing operational efficiency and customer service.

Background in the Food Service Industry

Jens Tietze has significant experience in the food service industry. He worked as a Franchisenehmer at Subway from 2003 to 2009, where he managed restaurant operations. Prior to that, he was a Restaurantleiter at McDonald's Corporation from 1993 to 2003 in Hannover, overseeing daily operations and staff management for a decade.

Education in Business Studies

Jens Tietze studied at Leibniz Universität Hannover, where he achieved a degree in Wirtschaftswissenschaften. This educational background has equipped him with the knowledge and skills necessary for his roles in customer success and management within various industries.

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