John Murphy
About John Murphy
John Murphy is an Import/Export Customer Success Manager with over 15 years of experience in the logistics and supply chain industry. He has held various leadership roles across multiple companies, demonstrating a strong background in both operational and managerial capacities.
Work at Descartes Systems Group
John Murphy has been employed at Descartes Systems Group as an Import/Export Customer Success Manager since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful import and export operations. His position involves leveraging his extensive experience in logistics to support clients in navigating complex supply chain challenges.
Education and Expertise
John Murphy possesses a diverse educational background. He studied at Seneca Polytechnic, where he earned a degree in Business from 2004 to 2006. He also completed the Advanced Project Management program at Seneca Polytechnic from 2011 to 2013. Additionally, he obtained CIFFA Certificates in Freight Forwarding and Logistics, as well as an Advanced Certificate in Logistics, Materials, and Supply Chain Management from the Canadian International Freight Forwarders Association (CIFFA) between 2011 and 2017. He has also studied Audio Production at the Harris Institute of Performing Arts.
Background in Logistics and Supply Chain
With over 15 years of experience in the logistics and supply chain industry, John Murphy has held various roles that demonstrate his career progression and leadership capabilities. His career includes positions such as Export Manager, Operations Manager, and Customer Success Manager, showcasing his ability to adapt and excel in different operational and managerial capacities.
Previous Roles in Logistics
Prior to his current role, John Murphy worked at several logistics companies. He served as an Export Supervisor and Export Manager at Icecorp Logistics Inc. from 2013 to 2015. He also held positions at Crane Worldwide Logistics as Operations Manager and Operations Supervisor from 2015 to 2021. His earlier experience includes roles at DB Schenker as Air Export Coordinator and Perishables Coordinator, and at CEVA Logistics as Implementation Project Manager.
Geographical Experience in Canada
John Murphy has gained experience working in various regions across Canada, including the Greater Toronto Area and Vancouver, BC. This geographical diversity has provided him with a comprehensive understanding of the Canadian logistics market and its operational dynamics.