Jozef Grossmann
About Jozef Grossmann
Jozef Grossmann is a Technical Support Consultant at Descartes Systems Group Europe, where he has worked since 2015. He has extensive experience in service operations, database management, and B2B support across various industries.
Work at Descartes Systems Group
Jozef Grossmann has been employed at Descartes Systems Group since 2006, initially serving as a Support Engineer for Business To Business until 2015. He transitioned to the role of Technical Support Consultant in 2015, where he provided specialized support for various industries. In 2019, he took on the position of Service Operations R and D, continuing his work in Waterloo, Ontario, Canada. His tenure at Descartes Systems Group spans over 17 years, reflecting his extensive experience in technical support and service operations.
Education and Expertise
Jozef Grossmann holds a degree in Communications from the University of Zilina, where he studied from 1994 to 1999. He has also obtained the Microsoft 70-290 certification, which validates his skills in managing and maintaining a Microsoft Windows Server 2003 environment. His expertise includes MS SQL Server and T-SQL, which are essential for effective database management and operations. This educational background and technical expertise support his roles in service operations and technical support.
Background in Technology and Support
Before joining Descartes Systems Group, Jozef Grossmann worked at Nokia as a Tester for software and hardware from 2001 to 2004 in Espoo, Southern Finland. He also served as an Operations Support Engineer at Quadrotech for 7 months in 2015 in Zug, Switzerland. His diverse background in technology and support roles has contributed to his comprehensive understanding of B2B support, particularly in specialized areas such as the Utility Industry, Customs, Number Portability, and EDI standards.
Professional Experience Timeline
Jozef Grossmann's professional journey includes significant roles at various organizations. He began his career at Nokia from 2001 to 2004, followed by a brief stint at Quadrotech in 2015. He has been with Descartes Systems Group since 2006, progressing through several positions over the years. His experience spans nearly two decades in technical support and operations, showcasing his commitment to the field.