Lena O.
About Lena O.
Lena O. is a Content Manager at Descartes Systems Group with a diverse background in logistics and customer service. She holds an MBA in Cybersecurity and a Master's in International Transportation Management.
Current Role at Descartes Systems Group
Lena O. serves as a Content Manager at Descartes Systems Group, a position she has held since 2020. In this role, she is responsible for overseeing content strategies and managing the creation and distribution of content related to the company's offerings. Her experience in this position contributes to the company's focus on enhancing customer engagement and improving communication through effective content management.
Previous Experience at Descartes Systems Group
Before her current role, Lena O. worked at Descartes Systems Group as a Global Trade Data and Product Specialist in Global Trade Content from 2018 to 2020. In this capacity, she focused on managing and developing content related to global trade data, ensuring that the information was accurate and accessible for clients. This experience provided her with a strong foundation in trade-related content management.
Education and Expertise
Lena O. holds a Master of Business Administration (MBA) in Cybersecurity from Missouri State University, which she completed from 2020 to 2022. Prior to that, she earned a Master of Science in International Transportation Management from the State University of New York Maritime College, studying from 2012 to 2015. Additionally, she obtained a Bachelor of Science in Information Technology with a minor in Economy from Magnitogorsk State University from 2002 to 2007. Her educational background equips her with a diverse skill set relevant to her roles in content management and logistics.
Career History and Roles
Lena O. has a diverse career history in various roles related to customer service and logistics. She worked at Plexon Inc as an Account Representative and E-commerce Assistant from 2009 to 2011. She also held positions at Panalpina as OSC LCL Import Customer Service and Ocean Export Customer Service between 2015 and 2018. Additionally, she served as a Logistics Support Specialist at Healthex Courier from 2011 to 2014 and as a Business Solutions Consultant at Synesis IT from 2007 to 2009. This extensive experience in logistics and customer service has informed her current role in content management.