Lissette Yannelli
About Lissette Yannelli
Lissette Yannelli is a Software Developer and Analyst with over 20 years of experience at Descartes Systems Group. She specializes in troubleshooting client issues and enhancing application quality through improved processes and automated testing.
Work at Descartes Systems Group
Lissette Yannelli has been employed at Descartes Systems Group since 2004, serving as a Software Developer/Analyst. Over her 20 years in this role, she has contributed to various projects in the Miami/Fort Lauderdale area. Her responsibilities include implementing improved processes for analysis, design, coding, and testing to enhance application quality. She also performs Quality Assurance tasks utilizing TestComplete for automated testing.
Previous Experience at Florida International University
Before joining Descartes Systems Group, Lissette Yannelli worked at Florida International University from 2000 to 2003 as a Network Administrator Assistant. In this role, she gained valuable experience in network management and support, contributing to her foundational skills in IT and software development.
Experience at IBM
Lissette Yannelli held a position at IBM as a Specialized System Test Co-op in 2003 for a duration of seven months. This role allowed her to develop her skills in system testing and quality assurance, further enhancing her technical expertise in software development.
Education and Expertise
Lissette Yannelli earned a Bachelor of Science degree in Computer Science from Florida International University. Her educational background provides a strong foundation for her career as a Software Developer/Analyst. She specializes in troubleshooting and resolving client issues as a lead support analyst in a tier III model, demonstrating her expertise in client support and technical problem-solving.
Technical Skills and Tools
Lissette Yannelli utilizes various technical skills and tools in her role. She analyzes Customs and Border Protection (CBP) requirements to write detailed specifications. Additionally, she employs Delphi and SQL for creating, updating, and maintaining applications, showcasing her proficiency in programming and database management.