Lou D.
About Lou D.
Lou D. is a Desktop Support Specialist at Descartes Systems Group in Leipzig, Germany, where he has worked since 2022. He has a background in technical support and IT roles, with previous experience at DXC Technology, ADP, RingCentral, and Flexisource IT.
Work at Descartes Systems Group
Currently, Lou D. serves as a Desktop Support Specialist at Descartes Systems Group, a position held since 2022. Located in Leipzig, Saxony, Germany, Lou provides technical support and assistance to ensure the smooth operation of desktop systems within the organization. This role involves troubleshooting hardware and software issues, maintaining system performance, and supporting end-users with their technical needs.
Previous Experience in Technical Support
Lou D. has a diverse background in technical support roles. Prior to joining Descartes Systems Group, Lou worked at DXC Technology as a Technical Support Specialist from 2015 to 2017. Following this, Lou held the position of Junior IT Analyst at ADP for one year from 2017 to 2018. Lou also worked as a Deskside Support technician at RingCentral from 2020 to 2022, and as an IT Specialist at Flexisource IT from 2019 to 2020. This extensive experience in various technical support capacities has contributed to Lou's expertise in the field.
Education and Expertise
Lou D. obtained a Bachelor of Applied Science in Computer Engineering from the University of Perpetual Help System DALTA, completing the program from 2010 to 2015. This educational background provides a strong foundation in computer systems, software development, and technical support, which is essential for Lou's roles in the IT industry.