Nathan Mc Gowan
About Nathan Mc Gowan
Nathan McGowan is an Expertise Centre Support Agent at Descartes Systems Group in Totton, Hampshire, United Kingdom, where he has worked since 2017. He has extensive experience in software development, custom integrations, and sales support, having held various roles in multiple companies over the years.
Work at Descartes Systems Group
Nathan Mc Gowan has been employed at Descartes Systems Group as an Expertise Centre Support Agent since 2017. In this role, he has contributed to the support and enhancement of the company's services for a duration of seven years. His work is based in Totton, Hampshire, United Kingdom, where he engages with clients to address their needs and improve their experience with Descartes' offerings.
Experience in Software Development and Integrations
Nathan has experience in developing bespoke software and custom integrations through his work with NMS Comms. This role involved tailoring software solutions to meet specific client requirements, showcasing his technical skills and understanding of client needs in the software development sector.
Background in Sales and Marketing Education
Nathan has been involved in delivering QCF qualifications recognized by the Institute of Sales and Marketing through NMS Academy. This role highlights his commitment to education and professional development within the sales and marketing fields, contributing to the growth of skills in these areas.
Previous Employment History
Prior to his current role, Nathan worked at Oak Innovation Limited as an Adaptive Sales Specialist from 2016 to 2017. He also held various positions at New Media Software Ltd, including Customer Services, Pre-Sales Support, Channel Manager, and Account Manager & Pre-Sales Technical Support, accumulating extensive experience in customer relations and technical support from 2007 to 2016.
Educational Background
Nathan studied IT at Eastleigh Technology College from 2007 to 2008. This educational background provided him with foundational knowledge and skills in information technology, which he has applied throughout his career in various technical and support roles.