Nicole Winstanley
About Nicole Winstanley
Nicole Winstanley serves as the Manager of Inside Sales and Client Retention at Descartes Systems Group, where she has worked since 2010. With nearly two decades of experience in the telecommunications industry, she focuses on enhancing customer experience and maximizing technology investments.
Work at Descartes Systems Group
Nicole Winstanley has served as the Manager of Inside Sales and Client Retention at Descartes Systems Group since 2010. In this role, she focuses on enhancing customer experience throughout the deployment process and during various interactions with the company. Her responsibilities include managing sales strategies and client retention initiatives to ensure clients maximize their technology investments.
Experience in Telecommunications Industry
With nearly two decades of experience in the telecommunications sector, Nicole Winstanley has developed expertise in sales, bid management, and customer retention. This extensive background allows her to effectively engage with clients and understand their needs, ultimately leading to improved business outcomes through technology utilization.
Previous Role at Ericsson
Before joining Descartes Systems Group, Nicole Winstanley worked at Ericsson as the Department Manager of Proposal Management from 2003 to 2007. In this position, she was responsible for overseeing proposal management processes, contributing to her skills in sales and client engagement within the telecommunications field.
Education and Expertise
Nicole Winstanley earned a Bachelor's Degree in Business Administration and Management from St. Francis Xavier University, where she studied from 1993 to 1997. This educational background has provided her with a solid foundation in business principles, which she applies in her current role to enhance customer relationships and drive sales performance.