Pat Leonard
About Pat Leonard
Pat Leonard serves as the Team Lead for Billing & Projects at Descartes Systems Group, where he has worked since 2018. He specializes in invoice management, customer account reconciliation, and process improvements, leveraging his expertise in Excel and SAP.
Work at Descartes Systems Group
Pat Leonard has been employed at Descartes Systems Group since 2018, currently holding the position of Team Lead for Billing & Projects. In this role, he oversees the preparation and management of monthly customer invoices, utilizing tools such as Excel and SAP. He is responsible for managing the collection and reconciliation of customer accounts, which ensures financial accuracy and customer satisfaction. Prior to his current role, he worked as an Accounts Receivable and Credit Specialist at the same company from 2016 to 2018.
Education and Expertise
Pat Leonard studied at Sheridan College from 1987 to 1993. His educational background has contributed to his expertise in financial management and billing processes. He has demonstrated proficiency in using Excel and SAP, which are essential tools in his current role. His knowledge in these areas supports his responsibilities in managing customer accounts and enhancing billing efficiency.
Background
Pat Leonard has a background in financial management, specifically in billing and accounts receivable. He has accumulated experience over several years, particularly in his roles at Descartes Systems Group. His work history includes a focus on improving billing processes and training new employees, highlighting his commitment to operational efficiency and team development.
Achievements
In his current position as Team Lead, Pat Leonard has implemented improvements in billing processes that have enhanced both efficiency and accuracy within the billing department. He has also played a key role in resolving complex billing issues, providing effective solutions for management and customers. Additionally, he has conducted training sessions for new employees, ensuring they are well-prepared for their roles in the billing department.