Reynaldo Varela
About Reynaldo Varela
Reynaldo Varela is an Incident Management Center Representative with extensive experience in network monitoring and compliance, having worked at BlackBerry for over a decade in various technical roles. He holds multiple qualifications in Information Technology and is currently pursuing further certifications to enhance his skills.
Work at Descartes Systems Group
Reynaldo Varela has been employed at Descartes Systems Group as an Incident Management Center Representative since 2017. In this role, he is responsible for monitoring network systems and responding to system-generated alerts. His work involves ensuring the health and uptime of enterprise computing products and services, which include servers, routers, switches, and firewalls. Varela collaborates closely with the R&D engineering team to identify solutions and optimizations for network issues.
Experience at BlackBerry
Reynaldo Varela has extensive experience at BlackBerry, where he held multiple positions over a span of 14 years. He worked as a Radio Frequency Technician from 1998 to 2006, and later transitioned to roles such as 3GPP Project Specialist from 2012 to 2014, and Compliance Support Specialist I from 2014 to 2016. Additionally, he served as a 3GPP Compliance Specialist from 2006 to 2012. His roles involved proactive monitoring of network systems and compliance support.
Background in Telecommunications and Technology
Reynaldo Varela began his career as an Electronic Technologist at COM DEV from 1997 to 1998. He has a solid educational background in telecommunications and technology, having studied Telecommunications System Engineering at Conestoga College, where he achieved the designation of Electronic Engineering Technologist. He also pursued studies in Information Technology, achieving certifications in Network Administration and Technical Support, as well as a Graduate Certificate in Project Management.
Educational Qualifications
Reynaldo Varela's educational journey includes attending Conestoga College, where he completed studies in Telecommunications System Engineering, Information Technology, and Business Administration with a focus on Project Management. He is currently pursuing CCNA and MCSA certifications to further enhance his technical skills. His foundational education includes attending Yorkdale Secondary School from 1987 to 1989.
Technical Skills and Expertise
Reynaldo Varela possesses expertise in managing and maintaining the health and uptime of various enterprise computing products and services. His technical skills include proficiency with SCOM, CITRIX, and various monitoring tools. Varela's experience encompasses a wide range of network management tasks, including proactive monitoring and response to alerts, ensuring optimal performance of network systems.