Rick Zec
About Rick Zec
Rick Zec is a Customer Solutions Consultant at Descartes Systems Group, with a diverse background in payments, retail, and consultancy. He has held various roles at NCR Corporation and Woolworths Limited, demonstrating expertise in technology and customer experience.
Work at Descartes Systems Group
Rick Zec has been employed at Descartes Systems Group as a Customer Solutions Consultant since 2023. In this role, he focuses on delivering tailored solutions to meet customer needs, leveraging his extensive experience in the technology and consulting sectors.
Previous Experience at NCR Corporation
Rick Zec held multiple positions at NCR Corporation, including Integration Manager from 2015 to 2017 in Melbourne, Australia, and Test Manager/Solution Architect from 2013 to 2014 in Auckland, New Zealand. He also worked as a Professional Services Consultant for four months in 2017 and as a Technical Business Analyst from 2014 to 2015 in the United Kingdom.
Career at Woolworths Limited
Rick Zec worked at Woolworths Limited in various roles from 2005 to 2013. His positions included Support Analyst, Payments Systems Analyst, EFTPOS Support/Development, and Service Delivery Specialist (GFS Payments). He also served as a Logistics Systems Analyst on a part-time secondment in 2007.
Education and Expertise
Rick Zec studied at Warrawong High School, achieving his HSC from 1995 to 2001. He later attended the University of Wollongong, where he earned a Bachelor's degree in Internet Science and Technology from 2002 to 2006. His educational background supports his expertise in payments, retail, consultancy, mobile applications, and SaaS platforms.
Background in Customer Success and Technical Roles
Before joining Descartes Systems Group, Rick Zec worked at Localz as a Customer Success Manager and Technical Account Manager from 2018 to 2023. His roles involved enhancing customer experiences and ensuring successful implementation of technology solutions.