Michelle Murray
About Michelle Murray
Michelle Murray serves as the Senior Director of Product Management at Desert Financial Credit Union, bringing extensive experience in product management across various sectors including retail banking, payments, and travel. She has held significant roles at organizations such as TD Bank, WEX, and American Express, demonstrating expertise in agile development, product P&L management, and strategic product innovation.
Current Role at Desert Financial Credit Union
Michelle Murray serves as the Senior Director of Product Management at Desert Financial Credit Union, a position she has held since 2022. In this role, she oversees product management strategies and initiatives, focusing on enhancing the credit union's offerings. Her responsibilities include leading product development efforts and ensuring alignment with organizational goals. Murray's expertise in strategic product development supports the credit union's mission to provide innovative financial solutions.
Previous Experience at TD Bank
Michelle Murray has extensive experience at TD Bank, where she held multiple roles over several years. She began her career there as an Associate Product Specialist in Deposit Products from 2001 to 2003. She progressed to Officer, Product Manager for Deposit Products from 2003 to 2006, and later served as AVP, Product Manager - Retail Checking and Ancillary Revenue from 2006 to 2008. Additionally, she worked as VP, Retail Sales Strategy Manager from 2008 to 2010. Her tenure at TD Bank provided her with a strong foundation in retail banking and product management.
Experience in Product Management and Development
Murray has a comprehensive background in product management and development across various industries. She worked at American Express Global Business Travel as Director of Product Development and Management (BI Solutions) from 2014 to 2020, where she managed product development initiatives. Prior to that, she was a Manager in Network Development - Digital Products and Capabilities at American Express from 2013 to 2014. Her experience also includes roles at WEX, where she served as Customer Experience Manager and Sr. Product Manager for Mobile Development and Emerging Technologies.
Education and Professional Background
Michelle Murray studied at The Catholic University of America from 1993 to 1997, where she completed her undergraduate education. Her academic background laid the groundwork for her career in product management and development. Over the years, she has cultivated expertise in agile development, product P&L management, and data analytics, which have been instrumental in her various roles within the financial services and travel industries.
Skills in Product Development and Innovation
Murray possesses a diverse skill set in product development and innovation. She is proficient in new product development and go-to-market strategies, which are critical for launching successful products in competitive markets. Her experience in BI platforms and data analytics enhances her ability to make data-driven decisions, contributing to effective product management. This combination of skills supports her leadership role in product management at Desert Financial Credit Union.