Ryan Penney
About Ryan Penney
Ryan Penney is a Contact Center Sales and Service Manager at Desert Financial Credit Union in Phoenix, Arizona, where he has worked since 2019. He has previous experience in sales and management roles at Direct Energy, EDMC, and Verengo Solar.
Current Role at Desert Financial Credit Union
Ryan Penney serves as the Contact Center Sales and Service Manager at Desert Financial Credit Union. He has held this position since 2019, contributing to the organization for over five years. In this role, he oversees the operations of the contact center, focusing on enhancing sales and customer service strategies to improve member experiences. His leadership aims to drive performance and ensure that the team meets organizational goals.
Previous Experience in Sales Management
Before joining Desert Financial Credit Union, Ryan Penney worked in various sales management roles. He was a Sales Supervisor at Direct Energy from 2016 to 2018, where he managed sales operations for two years. Prior to that, he served as an Admissions Manager at EDMC from 2009 to 2013 for four years, and as a Sales Manager at Verengo Solar for one year in 2013 to 2014. His diverse experience in sales management has equipped him with valuable skills in team leadership and customer engagement.
Educational Background in Sales and Marketing
Ryan Penney has a solid educational foundation in sales and marketing. He studied at Phoenix College from 2000 to 2003, focusing on Sales, Distribution, and Marketing Operations. Additionally, he attended Gateway Community College from 1998 to 2000, where he studied General Sales, Merchandising, and Related Marketing Operations. This educational background has contributed to his expertise in the field.