Aurélie Mboyo
About Aurélie Mboyo
Aurélie Mboyo is a Conseillère at Desjardins, with over a decade of experience in customer service and operations management.
Current Role at Desjardins
Aurélie Mboyo currently serves as Conseillère - Direction Principale Centre d'Affaires en Ligne at Desjardins. In this role, she is responsible for providing guidance and support within the online business center, leveraging her extensive experience in customer service and operations management to enhance the client experience at Desjardins.
Previous Positions at Desjardins
Before her current position, Aurélie Mboyo worked as Conseillère Service Client Particuliers at Desjardins - Fédération des Caisses Desjardins du Québec from 2016 to 2018. In this role, she focused on customer service for individual clients, utilizing her background in customer support and her ability to address client needs effectively.
Telecommunications Industry Experience
Aurélie Mboyo worked at Gexel Telecommunications in two capacities: as Operations Team Leader from 2012 to 2016 and as Quality Analyst from 2011 to 2012. As an Operations Team Leader, she oversaw team management and operational efficiency. In her role as Quality Analyst, she focused on maintaining and improving the quality of telecommunications services.
Early Career in Lingerie Industry
Aurélie Mboyo began her career in the lingerie industry. She worked as an Export Coordinator at Wacoal America briefly in 2010 and at Société Internationale de Lingerie from 2007 to 2009. These roles involved coordinating export activities, realigning logistical operations to meet international demands, and handling cross-border shipments.
Educational Background
Aurélie Mboyo pursued her Bachelor's degree at Université du Maine, building a foundation in her chosen fields. Her earlier education includes attendance at Lycée Notre Dame de Sainte Croix. Her academic background provided a solid basis for her diverse career in telecommunications, customer service, and financial services.