Carole Leonard
About Carole Leonard
Carole Leonard is the Back Office Manager at Desjardins in Levis, Quebec, with over 40 years of experience in the banking and financial services industry.
Title
Carole Leonard holds the position of Back Office Manager at Desjardins, located in Levis, Quebec, Canada.
Current Role and Responsibilities
Carole Leonard is currently working as the Back Office Manager at Desjardins in Levis, Quebec. In this role, she is responsible for overseeing the efficiency and accuracy of back office operations. Her work ensures that administrative tasks and internal processes run smoothly, supporting the overall functionality of the financial institution.
Previous Experience at Desjardins
Before becoming the Back Office Manager at Desjardins, Carole Leonard served as a Loan Servicing Specialist from 2010 to 2012. In this position, she managed loan processing and servicing tasks, ensuring compliance with regulatory requirements and optimizing loan operations for better customer service.
Experience at JPMorgan Chase & Co.
Carole Leonard worked at JPMorgan Chase & Co. as an Assistant Vice President for 14 years, from 1996 to 2010. In her role, she was responsible for managing various banking operations and providing strategic oversight for financial services. Her contributions helped streamline processes and improve operational efficiencies within the organization.
Experience at Bank of America
From 1980 to 1995, Carole Leonard served as an Account Relationship Manager at Bank of America. During her 15-year tenure, she focused on building and maintaining client relationships, managing account portfolios, and ensuring high levels of customer satisfaction. Her role involved significant coordination with clients to meet their financial needs efficiently.
Industry Expertise and Career Longevity
With over 40 years of experience in the banking and financial services industry, Carole Leonard has developed extensive expertise in loan servicing, account relationship management, and back office operations. She has held managerial positions at major financial institutions, including JPMorgan Chase & Co. and Bank of America, and has been an integral part of Desjardins for more than a decade.