Chahra Chelfi
About Chahra Chelfi
Chahra Chelfi is a Customer Service Agent at Desjardins, with a diverse background in customer service, dispatching, and orientation roles.
Current Position at Desjardins
Chahra Chelfi currently works as a Customer Service Agent at Desjardins. She commenced this role in May 2018. Her responsibilities include assisting customers with their inquiries and ensuring that they receive satisfactory service. Her role at Desjardins utilizes her extensive experience in customer support and service management.
Customer Service Experience at Vidéotron
Before joining Desjardins, Chahra Chelfi worked as a Customer Service Agent at Vidéotron. She served in this role from 2016 to 2018, a span of two years. During her time at Vidéotron, Chelfi assisted clients with a variety of service-related issues and inquiries, gaining valuable skills in customer interaction and problem resolution.
Role at Just for Laughs
In addition to her position at Desjardins, Chahra Chelfi also works as an Agent d’Accueil at Just for Laughs / Juste pour Rire. In this role, she is responsible for welcoming guests and providing assistance to attendees at events. This position highlights her versatile customer service skills and her ability to manage front-line interactions effectively.
Experience at Coop Taxi Laval
Chahra Chelfi served as a Lead Dispatcher at Coop Taxi Laval from 2013 to 2016, a period spanning three years. In this capacity, she managed and coordinated taxi dispatching operations, ensuring efficient service delivery to clients. This role helped her develop strong organizational and leadership skills.
Educational Background
Chahra Chelfi has an academic background from two institutions. She studied at Université du Québec à Montréal from 2015 to 2018 for three years. Prior to that, she attended Collège de Bois-de-Boulogne from 2012 to 2014 for two years. Her education provided her with a solid foundation for her professional roles.