Doris Kouame
About Doris Kouame
Doris Kouame is a Conseillère Centre Contact Client at Desjardins and an Assistance of Inquiry at Global Excel Management Inc. She has extensive experience in customer service and finance roles across various industries.
Current Positions at Desjardins and Global Excel Management Inc.
Doris Kouame currently holds dual positions, working as a Conseillère Centre Contact Client at Desjardins and an Assistance of Inquiry at Global Excel Management Inc. At Desjardins, she began her role in July 2018, where she contributes to customer service operations. Simultaneously, at Global Excel Management Inc., she handles inquiries, ensuring client satisfaction and streamlined communication.
Previous Leadership Roles in Hospitality
Doris Kouame has notable leadership experience in the hospitality industry. She served as Senior Director at Hôtel La Colombe from 2016 to 2017, where she likely oversaw senior management duties and strategic planning. Additionally, she worked as the General Manager at Hôtel Bongoh in 2016 for seven months, which involved managing daily operations and ensuring the smooth functioning of the hotel.
Financial Roles and Billing Clerk Experience
Doris Kouame has a substantial background in finance and billing. She worked at Courchesne Larose Ltd. as a Billing Clerk in 2015 for nine months, where she gained experience in financial transactions and billing processes. Her finance internship at BNETD provided practical experience in financial sectors, enhancing her skills and understanding of financial operations.
Education and Academic Background
Doris Kouame has a well-rounded educational background. She studied at NEOMA Business School, achieving a master's degree in 2012. Additionally, from 2011 to 2014, she pursued another master's degree. Furthermore, she attended Université du Québec à Trois-Rivières from 2009 to 2011 and obtained a bachelor's degree in Business Administration from 2005 to 2008.
Early Career and Customer Service Experience
Doris Kouame has diverse early career experiences in customer service and internships. She worked as a customer service agent at Pont A25 from 2013 to 2015 and briefly as a customer representative at NCO Group in 2011. She also completed internships in accounting at Ibis Hôtel in 2007 and BNETD. Additionally, she gained event hosting experience as an Event Hostess under contractual employment in 2012.