Fica Chantal Gagné
About Fica Chantal Gagné
Fica Chantal Gagné is the Vice President of Legal Affairs, Policies, Skill Development, and Solutions at Desjardins Groupe d'assurances générales, with over a decade of experience in various leadership roles within the company.
Title and Current Roles
Fica Chantal Gagné is currently serving as the Vice-Présidente Principale Assurance Des Particuliers at Desjardins Groupe d'assurances générales. In addition to this role, she holds the position of Vice-Présidente Affaires Juridiques, Politiques, Développement des Compétences et Solutions. She also works as a group fitness instructor at Maxi-Forme Fitness, showcasing her diverse skills and interests.
Professional Background at Desjardins
Fica Chantal Gagné has over a decade of experience in various leadership roles at Desjardins Groupe d'assurances générales. She began her career there as a Conseillère en Actuariat, a role she held for five years. Over the years, she has worked in several senior positions, including Directrice Principale Souscription Corporative for both auto and home insurance across different regions in Canada and Vice-Présidente Centre Contact Client Auto et Habitation, Indemnisation.
Customer Contact Center Management Experience
From 2016 to 2017, Fica Chantal Gagné served as Vice-Présidente Centre Contact Client Auto et Habitation, Indemnisation at Desjardins Groupe d'assurances générales. In this role, she managed customer contact centers for auto and home insurance claims, a critical function that ensures efficient handling of customer queries and claims processing.
Involvement in Program Integration
From 2015 to 2016, Fica Chantal Gagné was involved in the Next Program at Desjardins Groupe d'assurances générales, serving as an Integrator. This position involved the integration of various program elements, highlighting her capability to manage and streamline complex operational aspects within the organization.
Educational Background
Fica Chantal Gagné holds a Bachelor of Applied Science, earned from Université Laval between 2004 and 2007. Her education has provided a strong foundation for her extensive career in the insurance industry, including her focus on actuarial consulting and leadership roles in underwriting and claims management.