Francois Kourie
About Francois Kourie
Francois Kourie is an Analyste Support De Dã But De Vie at Desjardins in Lévis, Quebec, with extensive experience in technical support roles at CGI and Bell.
Current Role at Desjardins
Francois Kourie currently serves as an Analyste Support De Début De Vie at Desjardins, based in Levis, Quebec, Canada. In this role, he provides early life support analysis within the IT service centers. His responsibilities include ensuring the smooth launch and initial support of IT services, working closely with various teams to manage and resolve any technical issues that arise during the early stages of service operations.
Career at Desjardins
Francois Kourie has been with Desjardins for over 17 years, starting in September 2006. Throughout his tenure, he has leveraged his extensive technical support experience to contribute to the company's IT service centers. His long-term commitment to Desjardins highlights his deep expertise and dedication to supporting the organization's technological infrastructure.
Previous Experience at CGI
Before joining Desjardins, Francois Kourie worked at CGI. From 2005 to 2006, he served as a Technicien N1 - Soutien Guichets Automatiques Desjardins, providing support for automated teller machines (ATMs). He then progressed to the role of Conseiller, Expert Centres d'Assistance Desjardins from 2006 to 2010, where he was responsible for supporting Desjardins' assistance centers.
Early Career at Bell
Francois Kourie began his career at Bell, where he worked from 2002 to 2005 as a Technicien N1 - Soutien Internet. In this role, he provided technical support for internet services, helping customers resolve connectivity and service-related issues. This experience laid the foundation for his future roles in technical support and IT service management.
Technical Support Expertise
Over the years, Francois Kourie has accumulated significant experience in technical support roles. He has worked in various capacities at leading organizations like CGI and Bell, where he gained expertise in supporting ATMs and internet services. His extensive background in technical support has been instrumental in his current role at Desjardins, where he continues to apply his skills to support the company's IT services.