Jean Philippe Roy
About Jean Philippe Roy
Jean Philippe Roy is the Directeur De Section at Desjardins' Centre Dâ Affaires En Ligne, with over a decade of experience at the company and a strong background in technical support and quality monitoring in the financial sector.
Current Role at Desjardins
Jean Philippe Roy currently holds the title of Directeur De Section at the Centre D’affaires En Ligne at Desjardins. His responsibilities in this role involve overseeing the operations within the online business center, ensuring that services meet quality standards, and possibly managing a team to achieve the company's objectives. His position signifies a leadership role within Desjardins, evidencing his expertise in managing business operations and quality control.
Previous Roles at Desjardins
Jean Philippe Roy has an extensive history with Desjardins, having transitioned through multiple roles. He worked as a Moniteur De Qualité - Financement at the Centre D’affaires En Ligne, where he monitored the financing quality. Prior to this, he served as Directeur De Comptes at the same center from 2015 to 2016, and as Conseiller from 2014 to 2015 for six months. His initial roles included being a Conseiller Au Soutien Technique from 2012 to 2014 and an Agent Service Au Membre in 2012.
Experience in Financial Sector
Jean Philippe Roy's career at Desjardins showcases his versatility within the financial sector. He has experience in both technical support and quality monitoring. His early role as a Conseiller Au Soutien Technique (2012-2014) focused on providing technical assistance, while his later roles involved oversight and quality control. This blend of technical and quality-focused positions highlights his comprehensive understanding of financial operations and customer service.
Educational Background
Jean Philippe Roy has a solid educational background. He earned a Master of Business Administration from the University of Roehampton, completing his studies between 2016 and 2019. Additionally, he holds a Bachelor of Commerce from Concordia University, where he studied from 2011 to 2014. This academic foundation underpins his expertise in business management and commerce, contributing significantly to his professional roles.
Early Career and Additional Experience
Before his longstanding tenure at Desjardins, Jean Philippe Roy worked at Visa as a Commis Soutien Aux Opérations in 2010 for two months. He also held a leadership role as Directeur Adjoint prior to his extensive work at Desjardins. These early career roles provided him with a foundational understanding of operations support and managerial responsibilities, setting the stage for his future growth and versatility in the financial industry.