Léa Lanthier
About Léa Lanthier
Léa Lanthier is an Agente Soutien Technique N5 at Desjardins in Lévis, Quebec, Canada, with over 7 years of experience at the company.
Current Title and Role
Léa Lanthier currently holds the position of Agente Soutien Technique N5 at Desjardins in Lévis, Quebec, Canada. In this role, she provides technical support, utilizing her skills and experience to assist clients with various technical issues. Her tenure at Desjardins highlights her dedication to delivering technical assistance and support to the company's clients.
Career at Desjardins
Léa Lanthier has been a part of Desjardins for over seven years, starting her journey with the company in 2014. Initially, she served as Agente à l'accueil N3 from 2014 to 2016 in Lévis, Quebec, where she was responsible for front-line customer service. Over the years, she transitioned to her current role as Agente Soutien Technique N5, where she handles more technical aspects of client support.
Previous Experience at Tommy Hilfiger
Before joining Desjardins, Léa Lanthier worked at Tommy Hilfiger from 2011 to 2014. In her role in customer service, she developed strong interpersonal and communication skills, ensuring customer satisfaction and handling inquiries efficiently. This experience laid the foundation for her later roles in technical support.
Education and Academic Background
Léa Lanthier studied at Université du Québec à Montréal, where she completed her bachelor's degree. She attended the university from 2012 to 2015, gaining valuable knowledge and skills that would contribute to her professional career. Her academic background supports her expertise in both customer service and technical roles.
Career Transition and Skills
Léa Lanthier transitioned from a customer service role at Tommy Hilfiger to a technical support role at Desjardins. This career move showcases her adaptability and ability to transfer her skills from one industry to another. Her experience in customer service and technical support roles highlights her versatile skill set and her commitment to assisting clients in various capacities.