Marc Olivier Spénard
About Marc Olivier Spénard
Marc Olivier Spénard is a Directeur De Section with extensive experience in operational transformation and customer service management, currently working as a senior advisor at Vidéotron.
Current Role at Vidéotron
Marc Olivier Spénard serves as the Conseiller Principal Transformation Opérationnelle at Vidéotron. In this senior advisory role, he focuses on operational transformation, leveraging his extensive experience to enhance and streamline processes within the organization. His work involves strategic planning and implementation to drive operational efficiency at Vidéotron.
Previous Experience at Vidéotron Service Affaires
Between 2011 and 2018, Marc Olivier Spénard worked at Vidéotron Service Affaires as a Gestionnaire d'Équipe, Service à la Clientèle Affaires. Over the course of seven years, he managed customer service teams, ensuring that business clients received effective support and solutions. His tenure in this role provided him with deep insights into customer service management and team leadership.
Leadership Role at Desjardins
Marc Olivier Spénard has also held a leadership position at Desjardins, where he served as the Directeur de Section. In this role, he oversaw the operations and strategic initiatives of his designated section, contributing to the organization's objectives through effective management and oversight.
Education at Université du Québec à Montréal
Marc Olivier Spénard is an alumnus of the Université du Québec à Montréal. His education at this institution has provided him with a solid foundation in his professional career, supporting his roles in management and operational transformation. The knowledge and skills gained from his studies have been instrumental in his success across various leadership positions.
Decade-Long Career at Vidéotron
Marc Olivier Spénard has been a part of Vidéotron for over a decade, transitioning from a managerial role to his current senior advisory position. His long-term commitment to the company highlights his dedication and the trusted expertise he brings to the organization. Throughout his career at Vidéotron, he has played a key role in driving operational improvements and contributing to the company's success.