Mario Girouard
About Mario Girouard
Mario Girouard is a seasoned IT and insurance systems management professional currently serving as Directeur de section - Sélection Spécialisée SOLO at Desjardins in Lévis, Québec, Canada.
Current Title and Role at Desjardins
Mario Girouard currently holds the position of Directeur De Section â Entretien Des Systèmes Assurance De Personnes Lévis at Desjardins. In this role, he oversees the maintenance and management of insurance systems for individuals, based in Lévis, Quebec, Canada. His responsibilities likely include ensuring the effective operation and continuity of these systems to support the company's objectives.
Past Experience at Desjardins
Mario Girouard has an extensive history with Desjardins, having served in multiple roles over the years. From 2013 to 2020, he was the Directeur – Entretien des systèmes assurance de personnes in Lévis. Prior to that, he worked as Directeur de section - Soutien Bureautique Lévis-Montréal from 2012 to 2013. He also held the position of Conseiller principal from 2005 to 2012. These roles have contributed significantly to his expertise in insurance systems management and support services.
Experience at Hanesbrands Inc.
Before joining Desjardins, Mario Girouard worked at Hanesbrands Inc. in various IT roles. He was a Superviseur, service aux utilisateurs from 2002 to 2005, focusing on user services. From 1998 to 2002, he served as Administrateur réseaux et Spécialiste intégration, where he was involved in network administration and integration. These positions helped him develop significant skills in IT and user services management.
Educational Background and Certifications
Mario Girouard has pursued various educational programs and certifications throughout his career. He holds a Certificat in Gestion des organisations from Université Laval, achieved between 2010 and 2013. He also obtained a Certificat in Administration from Université du Québec à Rimouski (UQAR) from 2008 to 2010 and a Certificat in Supervision from HEC Montréal from 2001 to 2005. Additionally, he has certifications in ITIL Foundations - Gestion des services TI V3 and V4 from Qualiti7, and Sens politique from Université Laval. He also completed Loma 280 – Principes des assurances in 2016.
Skills and Areas of Expertise
Mario Girouard has over 20 years of experience in IT and insurance systems management. His skill set includes needs analysis, negotiation, political acumen, personnel supervision, leadership, IT project management, communications, and customer service. Throughout his career, he has been recognized for his organizational skills and sense of responsibility, receiving consistently above-average performance evaluations. These competencies have been honed through various roles in user services, office equipment management, and IT network design and support.