Natalie Cece
About Natalie Cece
Natalie Cece is a Customer Service Team Lead at Desjardins with over 9 years of experience, balancing her role with a part-time position as a waitress at The Keg Steakhouse + Bar.
Title and Current Roles
Natalie Cece holds the title of Customer Service Team Lead at Desjardins. In addition, she currently serves as a Claims Advisor, Claims Client Call Centre Advisor, and Customer Service Representative within the same organization. Alongside her primary roles at Desjardins, she also works part-time as a waitress at The Keg Steakhouse + Bar.
Professional Background and Previous Roles
Natalie has an extensive background in customer service and administrative roles. Her career includes positions at multiple organizations such as Holt Renfrew, where she worked in sales and hospitality for eight months, and ENI, where she was a Data Entry Analyst for three months. She has also held roles at Vaughan Spine and Sport Therapy as a receptionist, Hyundai Auto Canada Corp. as an administrative assistant, and Longo's as a cashier, money counter, and customer service representative.
Education and Academic Credentials
Natalie Cece completed a Bachelor of Arts degree at York University, where she studied from 2010 to 2014. She briefly attended the OREA Real Estate College in 2016.
Experience at Desjardins
Natalie has been with Desjardins for over nine years, during which she has taken on multiple roles in the customer service domain. As a Customer Service Team Lead, she manages and supports her team to meet customer needs effectively. Her experience at Desjardins includes responsibilities as a Claims Advisor and Customer Service Representative, adding significant depth to her expertise in client relations and service delivery.