Rose Riviere
About Rose Riviere
Rose Riviere is the Directrice De Section Centre De Contact Avec La Clientèle at Desjardins in Lévis, Quebec, Canada.
Current Role at Desjardins
Rose Riviere currently holds the position of Directrice De Section Centre De Contact Avec La Clientã Le at Desjardins in Lévis, Quebec, Canada. In this leadership role, she is responsible for managing the customer contact center section, overseeing operations, and ensuring high-quality customer service delivery. Her work at Desjardins focuses on improving customer interactions and enhancing overall service efficiency.
Previous Role at Desjardins
Before her current role, Rose Riviere worked at Desjardins as Monitrice De Qualitã in 2013 for a duration of nine months. During this period, she was involved in quality monitoring, ensuring adherence to service standards, and providing feedback to customer service representatives to improve performance.
Education at École des Sciences de la Gestion (ESG UQAM)
Rose Riviere pursued her higher education at École des Sciences de la Gestion (ESG UQAM) from 2008 to 2011. Over the course of three years, she gained valuable knowledge and skills that have contributed to her professional development and expertise in the field of customer service management.
Career at Desjardins
Rose Riviere has been a dedicated employee of Desjardins for over nine years, beginning her tenure in January 2014. Throughout her time at the company, she has demonstrated a strong commitment to enhancing customer experiences and has progressively taken on more significant responsibilities within the organization.
Location and Workplace
Rose Riviere is based in Lévis, Quebec, Canada, where she works at the Desjardins headquarters. Her role as Directrice De Section Centre De Contact Avec La Clientã Le places her at the forefront of customer service management in one of the leading cooperative financial groups in the country.