Sam Maalaoui
About Sam Maalaoui
Sam Maalaoui is an IT Analyst specializing in Microsoft O365 and Exchange at Desjardins, with extensive experience in cloud and collaboration services.
Current Positions at Desjardins
Sam Maalaoui is currently employed at Desjardins in multiple roles. He serves as an IT Analyst specializing in Microsoft O365 and Exchange, focusing on cloud and collaboration services. Additionally, he holds a position as a Senior IT Computer Systems Technician, providing VIP support. He also works as an Information Technology Computer Systems Technician at the Desjardins office in Lévis, Quebec, Canada. Sam started working at Desjardins in November 2018, bringing his extensive expertise in IT and cloud services to the organization.
Previous Experience at Distributel and Thinktel Communications
Before joining Desjardins, Sam Maalaoui worked at Distributel and its division Thinktel Communications. From 2013 to 2016, he was involved in customer care reseller activities, Microsoft advisory services, and providing technician support for SIP and legacy systems. During his time at Distributel from 2013 to 2014, he served as a Senior Advisor, further honing his skills in IT management and customer service.
Career at Bell
Sam Maalaoui held the position of Senior Loyalty Resolution Expert at Bell from 2012 to 2013. During his tenure, he focused on resolving customer issues and providing excellent service to enhance customer loyalty. His experience at Bell contributed to his expertise in customer relations and service excellence.
Leadership Role at ™ Intel-Core Technologies
From 2005 to 2010, Sam Maalaoui served as President and Chief Executive Officer at ™ Intel-Core Technologies. In this leadership role, he oversaw company operations, strategic planning, and business development. His five-year tenure as CEO provided him with valuable experience in executive management and corporate leadership.
Education and Technical Expertise
Sam Maalaoui studied at Université de Mathématique Appliqué et Informatique, where he received education in applied mathematics and computer science. His academic background has provided him with a strong foundation in technical analysis and IT services. Over the years, he has developed extensive experience in cloud and collaboration services, particularly with Microsoft O365 and Exchange.